Frequently Asked Questions

We send you an email link after the inspection has been scheduled to confirm the inspection. There is a link to our secured online credit card payment system. You can also call our office to pay ahead of time with a credit card. We accept all major credit cards. Alternatively, the inspector can upload the report and send you a link to pay online with a credit card when the report is ready. This will prevent anyone from seeing the report, including agents, until it is paid. Only the client can pay for the inspection.

A typical property inspection takes 2 to 3 hours.

No. A home inspection does not include mold testing. This is an additional service that you can add onto your inspection.

Yes! Radon gas is present throughout the Midwest with elevated levels in certain areas. We recommend a radon test with every property inspection. This is an additional service which should be arranged at the time of scheduling. The EPA has identified Radon levels of 4 pCi/L or more as a health hazard.

Not necessarily. The inspection may be limited depending on what utilities are not on at the time of the inspection. We are equipped to supply and power the house up for the inspection upon request.

We send you an email link with our standard inspection agreement that you can view and sign online with your mouse or with your finger if using a phone or a tablet. The inspection agreement must be signed prior to the inspection in order for the inspection to take place. You can also print out the agreement, sign it, and email it back to us or fax it to us at 1-800-524-6694. If you will be attending the inspection, the inspector will bring a printed copy for you to sign onsite.

Yes! Our inspectors are equipped with portable propane tanks and generators and can power up the house and appliances for the inspection. This works great for foreclosures and other properties.

Yes! We offer a re-inspection at a minimal fee. We recommend hiring a licensed contractor to perform any repairs needed due to the initial inspection.

Yes! We carry Errors & Omissions and General Liability insurance.

Yes! If the inspection is cancelled less than 24 hours in advance of the inspection, we require a $150.00 cancellation fee, which we pay to our inspector. When cancellations are made, it does not give us time to fill our inspector’s schedule with another appointment.

Our scheduling office is located in Bessemer, MI in the upper peninsula as a centralized location. When our clients call about our property inspection services, they are calling our small office and not a call center. We take pride in getting to know our clients, and we always answer the phones.

No. By our code of ethics, our inspectors are forbidden to perform repairs or make estimates on potential repairs.